Awareness
RHMG or Rumble House Media Group Inc., and HomeDVD are herein treated as the same entity for purposes in the context that follows.
Undertaking to engage RHMG in the transfer of the contents of your vintage materials to modern digital media, constitutes a contract and that you have read and agree with our corporate policies as stated below.
The policies outlined below are in effect and in force when any work is “in progress” by HomeDVD on behalf of its customers\clients. Claims of non-awareness of these policies does not constitute ways to circumvent payment when due or to financially or legally harm in any way RHMG, its divisions and its corporate members should the occasion arise. These policies are in effect automatically once work begins on our mutually agreed contract and terminates (other than stated elsewhere), upon final payment for services rendered. However, the foregoing policies are not in effect or in force if work has not begun and the customer changes their minds before work begins.
Privacy Statement
We will not purposely view your VCR-camcorder tapes or cassettes, 8mm films, Super 8 films or 16mm films or 35mm slides you place in our care except in instances where a post production process requires it, or our quality assurance program is exercised, or other -see below. We at Rumble House Media Group Inc., herein as RHMG, addresses the whole aspect of privacy on two fronts, one that is the question of content ownership and two, your right to privacy when doing business with us.
Copyright
All original media in the form of of tapes, films and slides and its original recorded content provided to us by you for transfer, though yours in its original state, does undergo a copyright ownership transformation due to content ‘changes’ and the act of transfer to another media. The question of ‘work for hire‘ arises. By having RHMG transfer your videotapes, films and slides to DVD, you automatically are bound and agree the copyright of transferred works falls to RHMG by default. We, inturn offer limited if not all copyright back to you automatically with a proviso that on occassion we may use short clips for comparsion and advertising purposes on our web site, where in turn, we will not sell or otherwise give away, denigrate, put in a negative light in any context whatsoever any such material when used by RHMG for marketing purposes. This particular policy remains in effect and force even after the contract has been ‘closed’ – ie: payment for services rendered has been completed, and shall remain so at the discretion of RHMG. Invoking this policy may be very rare.
Your Account
RHMG reserves the right to limit or refuse service, or to remove objectional\unuseable content, or to cancel orders at our sole discretion for any reason.
Archival Copies
As a matter of course, we make digital copies of your converted materials on portable hard drives where applicable. It serves as a backup should your converted product get lost or damaged. We would tend to keep disk copies for at least 90 days from the date the completed service was picked up or delivered. After 90 days or so, we would remove your files from our system unless otherwise notified and acknowledged by phone, email or in person. We do not guarantee materials will be kept for the full 90 days. It could be less. We reserve the right to change this policy at any time without notice.